Forum Discussion
Deal not Honored
I purchased 2 iPhone 16s in November with the deal of $300 credit per phone. I have now chatted with customer service 3 times and called one time. I’m still not getting the proper bill credits. Anyon...
Yep. Signed up Feb 4 in south portland maine on the promise the iphone 14 phones would be free. guess what not free. been fighting for over a month without resolution. I regret walking into that tmobile store.
This is now resolved; sort of. After bugging the boss he got with his boss and arranged 4 months without a bill. The website says balance due $-466.00 so I know it's legit. But i'll still have a $167 bill for the remaining 20 months which I didn't want. oh well. At least I never have to pay for the phones. terrible experience overall. the original excuse was that Consumer Cellular was exempt from the free phone deal but i'm suspicious.
