Forum Discussion

hitoshi_takano's avatar
hitoshi_takano
Network Novice
2 years ago

our deal will be expired?

When our MAGENTA plan will be expired?

  • You will have your Magenta plan until you change to another plan.  Even after the Magenta plans are retired.  You can keep the plan as long as you don't change it to something else.

  • syaoran's avatar
    syaoran
    Transmission Titan

    You will have your Magenta plan until you change to another plan.  Even after the Magenta plans are retired.  You can keep the plan as long as you don't change it to something else.

  • gramps28's avatar
    gramps28
    Router Royalty

    Tmobile uses Magenta for everything, I'm sure I saw Magenta at one time when checking out prepaid plans.

  • Hi, It's means I don't need to do anything, right?

    I thought I received  e-mail from '' attention , your MAGENTA plan will be expired in soon'' .

    So I thought our Magenta will be expired in soon.

    Thank you.

  • syaoran's avatar
    syaoran
    Transmission Titan
    hitoshi takano wrote:

    Hi, It's means I don't need to do anything, right?

    I thought I received  e-mail from '' attention , your MAGENTA plan will be expired in soon'' .

    So I thought our Magenta will be expired in soon.

    Thank you.

    You don't need to do anything outside of the paying the bill on time and enjoying the service to ensure the plan you have remains the same.  In the future, you might choose to change your plan for a promotion or other deal that requires a different plan.

  • syaoran's avatar
    syaoran
    Transmission Titan

    I wasn't aware there was a Magenta prepaid plan.  That's a little.confusing.  If it is a prepaid plan, the plan has to be active to keep the plan and number.  If the plan isn't active for 60 days, the prepaid account is canceled and the number goes back to being available for other customers.