Forum Discussion
sefsun
9 years agoNewbie Caller
Credit Card billing is not working
i try to pay off my bills online but it keeps saying enter a vaild number. And my cards are working fine. Has anyone been running into this problem?
- 8 years ago
I am not seeing any current open issues for online or over the phone payment issues. This is something that we will need to look at with each of you individually for privacy reasons. Please contact us when you have a moment so our care teams can look into these issues with you.
tmo_chris
8 years agoSpectrum Specialist
@magenta4167428 & @magenta4169091
For this specific issue, we are going to need to access your account. We are unable to do that securely on a user to user forum so please contact us when you have a spare moment so our care teams can look into this with you.
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