unfortunately so grateful to read all these comments .  thought I was the only one getting this terrible service. I’ve been on six customer service calls and probably spent three hours not counting an hour with Paramont plus. In the latest alliteration I called on Thursday they said everything would be OKon Friday. Of course on Friday still no Paramount plus. After another hour on the phone with another customer service rep on Friday they said I’ll have to wait until Monday when the business office opens!

prassriv wrote:

I get “invalid coupon code” when trying to use the suggested code.

 

The following post might give an explanation:

I get “invalid coupon code” when trying to use the suggested code.

unbelievable wrote:

I have had the same exact experience and tried to use their “imaginary” link to 5 different devices ... link is not working properly for many of us. p.s. I am tech-wise, so don’t come at me with silly comments, thanks! 

Please share with us exactly what happens or what you see when you go to this particular link:

https://www.paramountplus.com/account/skip-to/create-account/monthly-lc/t-mobile

Allenk wrote:

Its been 2 months and every time I contact Tmobile CS i get a different answer including from ones who claim to be supervisors.  The last CS person said i would be getting a new code via email in “0-2” hours well we are 36 hours in and still nothing..  I have to say i am totally fed up.   Face facts the paramount code given doesn’t work.  Give us one that works

I have had the same exact experience and tried to use their “imaginary” link to 5 different devices. I have frankly given up on the “fake-promotion / false advertising” but I have reported the issue to the FTC and FCC to make sure that they are aware of the false marketing advertising behavior. T-MOBILE counts on customers giving up on it and I am absolutely certain that they are aware that the link is not working properly for many of us. p.s. I am tech-wise, so don’t come at me with silly comments, thanks! 

Allenk wrote:

Face facts the paramount code given doesn’t work.  Give us one that works

There are probably thousands of T-Mobile customers that had no problem redeeming the Paramount code, including myself.

What did you do to have your code not work?  Was it something similar to what the following T-Mobile customer did?:

https://community.t-mobile.com/accounts-services-4/paramount-plus-promotion-fiasco-40466

Its been 2 months and every time I contact Tmobile CS i get a different answer including from ones who claim to be supervisors.  The last CS person said i would be getting a new code via email in “0-2” hours well we are 36 hours in and still nothing..  I have to say i am totally fed up.   Face facts the paramount code given doesn’t work.  Give us one that works

Exactly my issue. I have been trying to activate the T-Mobile Paramount Plus offer since 1 month and NOTHING worked, despite the vague reassurances and same links sending of their reps…

Is it deceiving advertising or what?

That’s the error I get

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>

<Code>NoSuchKey</Code>

<Message>The specified key does not exist.</Message>

<Key>403.html</Key>

<RequestId>A5B847GSEKMC609F</RequestId>

<HostId>G9GocGbOAU0gnPt5ZqMCFURfUr7+MPn9GXgMzVjBStgkVXaDPMu3C1nl/xMdMo8lRXqJHzkNBCU=</HostId>

</Error>

I get this when I try to sign up:

This site can’t be reached

The webpage at https://www.paramountplus.com/account/skip-to/create-account/monthly-lc/t-mobile/?promo=tmobile7-u48grek5nv might be temporarily down or it may have moved permanently to a new web address.

ERR_TUNNEL_CONNECTION_FAILED

This is everyday, all day long. No one I know can get on and make it work. No one at my T-Mobile store has any answers for this.