Forum Discussion
Can an authorized user activate e/SIM?
I was browsing T-Mobile online to find a way to get a new SIM on my new phone. My old phone is very old and uses the old, larger, SIM format. None of the options are allowing me to keep the same phon...
Yes authorized users can request sim card changes when you call in to customer service. If your new phone has an eSIM, then the process is usually pretty quick because the phone already has a number and we don’t have to send you a new sim number.
Hope this helps.
