Forum Discussion
Bait and switch
We went to our local T-Mobile store to check on the "$1000 rebate on S25". We were on a $120 a month for four lines plan, and were told it didn't qualify. As we were leaving an employee told us tha...
I'm struggling with getting this type of problem resolved in Florida! Since February 2025 when we got our new service & phone. Where told By store employees the iPhone 16 promo was $200 if got the 55 go5 plan so we did that for myself and daughter where we only got one new phone. The first bill came and it showed phone as $900+ I immediately went to store and "manager" said it's all fine the discount will show on account by the 2nd or 3rd Bill..... No it still has not yet I'm repeatedly "ensured" I will see the credit This is just wrong! I'm thinking Iay have to call an attorney! We were told too that once we pay the full 200 the phone would be unlocked.
I was in Northern FL when it happened to me, but based in UT.
