Forum Discussion
Awful customer service on returned phone
4 months ago I took advantage of the free upgrade on our 2 phones - iphone 11 to 13. Did all this at one of their stores. You don’t physically return the old phones to the store, but instead they s...
I've had home internet for 3 months now and still no way to control any of it. It keeps getting shut down but I have no notice, except my security camera's going off line. I have also spent days, hrs and been switched from one representative to another since I've had it. Still nothing. Will not let me log in to my t-mobile account. This company doesn't have the training beyond sales and selling you everything you don't need. I'm so sorry to hear about your problem. Never been so frustrated, this is why I went back to Straighttalk. I talk to real people who have the ability to solve problems. I wish you the best.
