Forum Discussion

magenta6296162's avatar
magenta6296162
Network Novice
7 years ago
Solved

Activate a cancelled tmobile number

Hi, Was traveling  out of US for a month so decided to cancel my tmobile number. Would like  to understand  how to activate it once I return
  • tmo_mike_c's avatar
    tmo_mike_c
    7 years ago

    I'm pretty sure our care team can get your line added back but the number may not be available depending on how long it was actually canceled. We'll need the account holder to Community-2153​ and see what number options you have.

em_just_helping's avatar
em_just_helping
Transmission Trainee
7 years ago

Did you mean you had the number completely cancelled or suspended?

When a number is canceled it goes back into the pool of numbers available for everyone. So, there is a chance you may have lost that number forever...

If you just suspended the number, just call in and they can restore that