Forum Discussion

jpdl's avatar
jpdl
Network Novice
5 years ago

200mb free for life plan: Devices have no data service, but can go to tmobile.com

Hi everyone. I have two devices that have been long since active on the 200mb data for life plan. One is an ipad, one is an android tablet. The android tablet is my work tablet as a wildland...
cant browse websites
free 200 mb for life
no data
jet_set's avatar
jet_set
Roaming Rookie
5 years ago

I’m happy to report that I finally have the Free Data for Life restored.  As with @jtemery in the other thread, calls were useless, even the supervisors, but shortly after filing an FCC complaint, someone from T-Mobile reached out, and was able to send me a new SIM in the mail.