Forum Discussion
magenta10611252
4 years agoNewbie Caller
Website Login --- Typically Broken, Why?
Google Chrome. Microsoft Edge. For what seems like years now the ability to log into my business account is hit or miss. SO FRUSTRATING! I love T-Mobile but this is ridiculous. For a while I cou...
traveler12
4 years agoRoaming Rookie
No, that URL DOESN’T work. First attempt resulted in a “Service Unavailable” error and no verification code to enter for access. Second try halted at a verification web page, took about 20 minutes sitting at that screen, then finally got both text messages with verification codes. Next screen was a show-stopper, T-Mobile will take 48 hours or more to “verify” my account access and get back to me. That’s it.
Wow, that was great advice. ALL of their web portals are either down or intermittent.
Just got off the phone with customer service. Rep said that they’re starting to get a lot of complaints about this, had no estimate for resolution.
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