Phone fraud is the most common scam.
From 2015-2019, the Federal Trade Commission reported the number 1 method of contact for scams was a phone call.
INTRODUCING SCAM SHIELD™
Qual’g service & capable device req’d. Turning on Scam Block might block calls you want; disable any time.
The impact
Spend more time on what matters to you, like your business, and less time screening calls.
From 2015-2019, the Federal Trade Commission reported the number 1 method of contact for scams was a phone call.
Americans get billions of scam and robocalls every year. In fact, there were 58.5B scam and robocalls in 2019—that’s over 1,800 calls per second.
These calls cost Americans 70 million hours and $10.5 billion in 2019.
Our solutions
With Scam Shield, small business customers can get multi-layered scam protection. That means you can block more scam calls than ever before.
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to stay ahead of scammers.
A free app that lets you manage your anti-scam protections, so you can identify, block, and report likely scam calls.
Built-in technologies that identify and help stop scam and robocalls before you ever get the phone call.
Know who’s calling by displaying a caller’s information, even if they’re not in your phone's contact list.
Call transparency
Protect your brand’s reputation and build trust with customers.
Make sure your business numbers are protected by registering them with Call Transparency. This free third-party service adds you to a registry, ensuring your number won’t be labeled as a scam.
All T-Mobile Small Business customers with 12 voice lines or fewer are eligible for free Caller ID. You can opt in via MyT-Mobile/Account Hub, by dialing #436#, visiting a T-Mobile retail store, or simply by dialing 611 from your T-Mobile phone to speak to an expert in Care.
Log in to My T-Mobile and select >Profile>Line Settings>Caller ID to edit how your own Caller ID displays when you make calls and enter your legal name or a commonly accepted variation. Profanity is not allowed. Changes will display within 72 hours.
The free website https://calltransparency.com/ gives businesses the ability to register their business number(s) and name, so their calls to customers are recognized as legitimate.
Scam ID is free and automatic for all T-Mobile customers; no action required.
We’ve had an anti-spam solution for mobile messaging including SMS, MMS, and RCS since 2014, and we include it at no additional charge for T-Mobile customers. How it works:
PROXY is a new offering from T-Mobile that gives you a free second number to help keep your primary number private. You can check your calls and listen to your messages in the DIGITS app. One free PROXY number per account.
PROXY is available to add to new and existing postpaid consumer and small business voice plans (up to 12 lines). Business accounts with 13+ lines are not eligible as the PROXY number leverages the DIGITS platform.
Eligible customers can visit a T-Mobile store or dial 611 from your T-Mobile device, and to speak to a mobile expert, who will add the PROXY by DIGITS service to your account and set it up. For setup instructions, visit our support page.
ONE LINER: Be ID Aware is a new monitoring and identity alert service by McAfee for eligible T-Mobile, Metro by T-Mobile and Sprint customer. This 12-month service includes:
New and existing T-Mobile Small Business customers (up to 12 lines) on voice plans are eligible to receive a free twelve-month subscription to McAfee Identity Protection while supplies last between July 24th though August 31st, 2020.
Starting 7/24, T-Mobile eligible customers can request it online. Enter your valid email, phone number, and the code 2020MCAFEE. After we confirm your eligibility, you will receive an email from McAfee within 3 or 4 days with a link to complete your profile.
Yes: if you already have a McAfee account, you can still take advantage of this offer starting 7/24.