Personal Electronic Devices (PEDs) continue to make life easier for flight attendants, helping enable connected experiences for flights crews whether in flight, traveling, or at home.
On the plane, flight attendants depend on PEDs to deliver a personalized and efficient experience to every customer. Flight attendants use their connected devices to share up-to-date flight information with passengers in real time.
PEDs can make compliance easier as well. For instance, flight attendant manuals are required to be updated regularly, per the Federal Aviation Administration. In an analog world, company-wide changes generate the need to print new pages, remove or replace old pages, or make wholesale changes to the manuals. This complexity can mean tedious and error-prone updates for each revision, especially when distributing multiple hard copies. These changes can instead be made once digitally and transferred to wireless network-connected PEDs, helping to improve not only compliance, but also productivity.
After landing, the “Personal” in PED comes to the fore, as flight attendants head to their homes or hotels, where they’re increasingly free to unwind by streaming movies, TV, and music through unlimited data perks, or to simply call and text with friends and family—from wherever they are in the world that night.
Whether at home, aboard an aircraft, or waiting on the apron, a reliable network connection is key to effective PED devices. Without service they can count on, PEDs are significantly less powerful. In the air, where partnerships provide network coverage with Gogo® or other satellite internet providers, connectivity is essential. On the ground, where PEDs allow flight crews to track their time and their flight schedules, the devices are dependent on notoriously spotty Wi-Fi or inconsistent international coverage. Lapses in connectivity can mean the difference between devoting time to meeting customer needs or to troubleshooting a bad connection. A strong cellular network, on the other hand, connects your employees where they are. To keep your flight attendants as connected as possible, it is essential to have access to a reliable and strong network.