Dr. Christine Gall, Head of Healthcare Marketing, T-Mobile for Business
For 16 years, the top concern for U.S. hospitals reported in the American College of Healthcare Executives (ACHE) annual survey was financial challenges. Then, starting in 2021, a new category emerged as the frontrunner—"workforce challenges.”1,2
"Workforce challenges” is a broad category that includes registered nurse (RN) staffing issues, burnout, and other healthcare workforce shortages.
Deborah J. Bowen, President, and CEO of ACHE advised that hospitals should develop both short and long-term strategies to address critical workforce problems. "Longer-term solutions include strengthening the workforce pipeline through creative partnerships, such as those with colleges to grow the number of nurses and technicians. More immediate solutions include supporting and developing all staff, building staff resilience, organizing services to reflect the reality of the labor market, and exploring alternative models of care.”
Technology plays a key role in supporting these strategies.