Handle billing on your terms.
It’s easy to enroll in AutoPay, switch to paperless billing, and view charges and data usage with Account Hub.
ACCOUNT HUB
Your account, your way.
Account Hub is your all-in-one portal for managing your T-Mobile for Business account virtually anytime, anywhere. Just use your existing My T-Mobile credentials to log in and get started.
Account management
What is Account Hub?
Self-service made easy.
Account Hub is a self-service portal that will replace My T-Mobile, and makes it easier than ever to manage your T-Mobile for Business account.
Features
All the tools you need to manage your account.
Account Hub allows you to view and change all your account details with just a few clicks from anywhere, at any time.
Add lines whenever you’d like.
Add, suspend, or restore lines with just a few clicks—no need to go into a store or spend time on the phone.
Manage your devices.
Keep your team performing at their best by using Account Hub to manage your team’s existing phones and tablets, or add more devices as your team grows.
Ready to get started?
Additional support
We’re here to help.
We’re customer obsessed—and always here for you. From self-service account management to one-on-one help from a T-Mobile expert, we’ve got your back with tailor-made, exceptional customer service.
You’ve got a dedicated Team of Experts.
As a T-Mobile for Business customer, you have a dedicated team of highly-trained experts assigned to your account. That means real help from real people, not robots.
#1 with our customers, four years in a row.
T-Mobile is honored to be awarded Highest in Business Wireless Customer Satisfaction by J.D. Power for Four years in a row! J.D. Power recognized us as #1 for Business Wireless Customer Satisfaction across all lines of business (2017-2020)*
*T-Mobile received the highest score amongst businesses of all sizes in the J.D. Power 2017-2020 U.S. Business Wireless Satisfaction Studies of customers’ satisfaction with their current wireless provider. For more information visit jdpower.com/awards.
Not sure where to get started? Give us a call.
Got questions?
What is Account Hub?
Account Hub is a T-Mobile for Business self-service portal that makes it easier than ever to manage your business account.
How do I log into Account Hub?
Use your existing My T-Mobile username and password (TMOID).
Why should I use Account Hub instead of My T-Mobile?
My T-Mobile was built for T-Mobile’s consumer customers. Account Hub was built specifically for T-Mobile for Business customers, offering more ways to meet your unique business needs.
Can I use my My T-Mobile username and password to log into Account Hub?
Yes, you can use your My T-Mobile credentials to log into Account Hub. Once you log into Account Hub, you will no longer have access to My T-Mobile. Should you try to log into My T-Mobile after logging into Account Hub, you will be redirected to Account Hub.
Can I use both Account Hub and My T-Mobile?
No, once you have access to Account Hub, your My T-Mobile access will no longer be available. If you try to log into My T-Mobile after logging into Account Hub, you will be re-directed to Account Hub.
Does Account Hub have the same features as My T-Mobile?
Account Hub currently does not offer the following features that My T-Mobile does:
- Setting up payment arrangements
- Accessing historical data 12 months or older
- Accessing your digits line
Additionally, Account Hub is not currently available to all T-Mobile for customers.
Where can I get help with using Account Hub?
For help with Account Hub, please visit the Account Hub Support page.