New look.
We won’t raise the
price of your talk, text,
and data. 
You keep your 
anniversary date.

No, your bill will not increase due to this change.

Yes, if you're enrolled in Autopay, payment will be drawn from your account two days before your bill due date.

Yes, your Autopay transferred automatically and is used only for Autopay. If you had any payment methods stored in your Sprint wallet for one-time payments those will need to be re-added to your T-Mobile wallet.

Yes, you will keep the same number of Autopay discounts as you had on Sprint. However, changing plans may affect the number of discounts allowed.

Yes, business owners and standard administrators can visit Account HUB, your web-based tool, to upgrade or add a line.

Once your account has been moved to T-Mobile, you will no longer have access to log into your Sprint.com account or use the My Sprint app.

Yes, if you had an active device or service promotion on Sprint, you'll get to keep it when you're moved to T-Mobile.

Yes, the new bill will look a bit different. In the “Equipment” section you can see a more detailed view displaying the specific promotion. In some instances, promotional credits show as service credits while on the Sprint biller. Device promotions will show as device credits on your T-Mobile bill.

No, you will not be able to move back.

If this due date does not work for you, please contact Business Care at *611 from a T-Mobile phone or call 1-800-375-1126 from any phone.

Payment due dates now align with T-Mobile standard Terms & Conditions | T-Mobile.

Yes, in most cases your voicemails should not be impacted, however, there have been a small number of instances where a customer's voicemails were deleted.