Learn more about managing your T-Mobile Prepaid account online.
On this page:
Online self-service
| Topics | Resources |
|---|---|
| Billing & Payments | |
| Devices | |
| Plans & Services | |
| Account Management |
Manage profile
- Log in to My T-Mobile at www.t-mobile.com/prepaid or sign up with T-Mobile ID.
- Open the menu and the My T-Mobile option from your account homepage.
- Select My Profile.
- On the Manage Profile page you can manage:
Profile options Topics Options Profile information - Name
- MyT-Mobile password
- PIN
- Language
- Security questions
Notifications and Privacy - Privacy settings
Blocking & Family controls - Family controls
- Webguard
Billing & payments - Autopay
- Stored payment methods
Addresses - Billing Address
- E911 and primary place of use
Create another account - Shop plans
Profile & Permissions
- Account owner is the only profile/permission type.
- Single-line accounts are automatically registered as the Primary Account Holder when setting up a T-Mobile ID.
- Multi-line accounts all have the same permission level when managing your lines online.
- Account and line nicknames can be changed to distinguish between multiple accounts.
- Privacy settings can be set per line to a specific account profile.
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