- [Support](https://www.t-mobile.com/support)
- [Get started](#)
- [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile)
[Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom)
[Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device)
[Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app)
[All get started topics](https://www.t-mobile.com/support/new-to-tmobile)
- [Account resources](#)
- [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill)
[All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill)
[Line permissions](https://www.t-mobile.com/support/account/set-online-permissions)
[Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id)
[Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode)
[All account resources topics](https://www.t-mobile.com/support/account)
- [Network & roaming](#)
- [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network)
[In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi)
[Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile)
[International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services)
[Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders)
[All network & roaming topics](https://www.t-mobile.com/support/coverage)
- [Plans support](#)
- [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you)
[Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us)
[HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots)
[Voicemail](https://www.t-mobile.com/support/plans-features/voicemail)
[Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering)
[All plans support topics](https://www.t-mobile.com/support/plans-features)
- [Device assistance](#)
- [Tutorials](https://www.t-mobile.com/support/tutorials)
[Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting)
[Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device)
[Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection)
[SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim)
[All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices)
- [Business support](#)
- [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business)
[Billing and payments](https://www.t-mobile.com/support/business/billing)
[Manage your account](https://www.t-mobile.com/support/business/account)
[Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping)
[Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration)
[All business support topics](https://www.t-mobile.com/support/business)
[SUPPORT](https://www.t-mobile.com/support)
- [Get started](#)
- [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile)
- [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom)
- [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device)
- [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app)
- [All get started topics](https://www.t-mobile.com/support/new-to-tmobile)
- [Account resources](#)
- [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill)
- [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill)
- [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions)
- [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id)
- [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode)
- [All account resources topics](https://www.t-mobile.com/support/account)
- [Network & roaming](#)
- [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network)
- [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi)
- [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile)
- [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services)
- [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders)
- [All network & roaming topics](https://www.t-mobile.com/support/coverage)
- [Plans support](#)
- [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you)
- [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us)
- [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots)
- [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail)
- [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering)
- [All plans support topics](https://www.t-mobile.com/support/plans-features)
- [Device assistance](#)
- [Tutorials](https://www.t-mobile.com/support/tutorials)
- [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting)
- [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device)
- [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection)
- [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim)
- [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices)
- [Business support](#)
- [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business)
- [Billing and payments](https://www.t-mobile.com/support/business/billing)
- [Manage your account](https://www.t-mobile.com/support/business/account)
- [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping)
- [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration)
- [All business support topics](https://www.t-mobile.com/support/business)
[Support](https://www.t-mobile.com/support/) [Account](https://www.t-mobile.com/support/community/account)
# Activate or change T-Mobile Prepaid service
0
Added!
[](https://www.t-mobile.com)
### Manage Links
Click any [available links](https://www.t-mobile.com) to add.
Click any [added links](https://www.t-mobile.com) to remove.
Links with [no highlight](https://www.t-mobile.com) can't be sent.
Done (0 Links)
Only the [Primary Account Holder and those with Full Access](https://www.t-mobile.com/support/account/set-up-line-permissions) can add lines. If your account is current and you're ready to add a line or device to your account, let us show you how! Businesses with 21+ lines can [contact Business Customer Service](https://www.t-mobile.com/business/b2b-contact-information) to get started.
[Add a line now](https://my.t-mobile.com/purchase/device-intent?icid=CCE_CS_U_ADDALINE_UJIIZ34ZUIJ8LX0928632)
[Options and pricing](https://www.t-mobile.com/customers/device-add-a-line)
[Shop devices](https://www.t-mobile.com/cell-phones)
## On this page:
- [Steps to add a line with a new device order](https://www.t-mobile.com#steps1)
- [Steps to add a line with your own device](https://www.t-mobile.com#steps2)
## [](https://www.t-mobile.com)Add a line with a new device
01. [Log in to T-Mobile.com](https://t-mobile.com/signin) or [T-Life](https://www.t-mobile.com/support/plans-features/t-life).
- In T-Life, select __SHOP__, and then __Add a line__.
- On T-Mobile.com select __Add a person or device to my account__.
02. Select your device.
03. Select the device color, memory variant, and pricing option, then select __Add to a new line__.
04. Make or review plan selections and select __Add a new line__.
05. Select __Yes, I want to trade in a device__ if you would like to trade in a device. Otherwise, select __No thanks, skip trade-in__.
06. Enter the trade-in device information, to find it, dial [\*#06#](https://www.t-mobile.com) to get your device IMEI, or [find it in your device's 'About' settings](https://www.t-mobile.com/resources/bring-your-own-phone), then select __Continue__.
07. Provide information on the condition of your trade-in, then select __Continue__.
08. Select __Trade in this phone__.
09. Choose __Continue__ or __No, I’ll take my chances__ to opt out of insurance.
10. Confirm your order details and pricing, then select __Continue to shipping__.
11. Select your shipping method and review the address section. Edit the address if necessary, then select __Continue to payment__. A signature requirement is added to high-value orders to help protect against theft, some shipments may [require a signature upon delivery](https://www.t-mobile.com/support/devices/buy-a-t-mobile-device#shippingreqd).
12. Enter your payment details and select the __Customer Agreement__ to confirm consent to the T-Mobile Terms and Conditions, then select __Accept & Continue__.
13. Sign your EIP Equipment Installment Plan agreement if you are financing your device with T-Mobile.
14. Select __Submit order__.
## [](https://www.t-mobile.com)Add a line with your own device
1. [Log in to T-Mobile.com](https://t-mobile.com/signin) or [T-Life](https://www.t-mobile.com/support/plans-features/t-life).
- In T-Life, select __SHOP__ and then __Add a line__.
- On T-Mobile.com select __Add a person or device to my account__ in the “I want to…" section.
2. Select your device type.
3. Select the option to __bring your own device__.
4. Review plan selections and select __Add a new line__.
5. Confirm your order details and pricing, then select __Continue to shipping__.
6. Select your shipping method and review the address section. Update the address if necessary, then select __Continue to payment__.
7. Enter your payment details and select the __Customer Agreement__ to confirm consent to the T-Mobile Terms and Conditions, then select __Accept & Continue__.
8. Select __Submit order__.
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## Can't find what you're looking for?
- [Contact Us](https://www.t-mobile.com/contact-us)
- [Ask our community](https://www.t-mobile.com/community/)