Prepaid equipment orders

Learn about online equipment orders for phones, tablets, accessories, and more! T-Mobile ID is required to log into your account online.

Ready to shop

1. Go to prepaid.t-mobile.com
2. Under Shop select one of the following:
   • Phones
   • Tablets and More
   • Accessories    
3. Browse the available options and select a device to:
   • Check available offers
   • Learn more about the device
   • Select features and colors
   • Check the price before taxes and fees
4. To continue, you must select if you have a new or existing T-Mobile Prepaid line.
   • Existing line? Log in to your account to order.
   • New line? Activate a new account with your order.

Track your order

1. Go to prepaid.t-mobile.com.
2. Select MyT-Mobile to log in to your account.
3. Select Account activity on your account homepage.
4. Locate Order history for order details, including the order number.

Use your device

T-Mobile devices & accessories

• Have a T-Mobile device? Buy a SIM and activate your account online.
• Find step-by-step instructions on how to use your equipment with our device procedures.
• Learn about your warranty for mechanical or technical failure.
  
• Not happy? Check out our equipment return guidelines.
• Prepaid device automatically become SIM unlocked after one year. Learn more about T-Mobile device unlock.

Non-T-Mobile Equipment

• Check if you can bring your own device to T-Mobile!
• T-Mobile cannot unlock devices sold by other carriers, please contact the other carrier or manufacturer.