Learn about online equipment orders for phones, tablets, accessories, and more! T-Mobile ID is required to log into your account online.
On this page:
Ready to shop
- Go to prepaid.t-mobile.com
- Under Shop select one of the following:
- Phones
- Tablets and More
- Accessories
- Browse the available options and select a device to:
- See available offers
- Learn more about the device
- Select features and colors
- See the price before taxes and fees
- To continue, you must select if you have a new or existing T-Mobile Prepaid line.
- Existing line? Log in to your account to order.
- New line? Activate a new account with your order.
Track your order
- Go to prepaid.t-mobile.com.
- Select MyT-Mobile to log in to your account.
- Select Account activity on your account homepage.
- Locate Order history for order details, including the order number.
Use your device
T-Mobile devices & accessories
- Have a T-Mobile device? Buy a SIM and activate your account online.
- Find step-by-step instructions on how to use your equipment with our device procedures.
- Learn about your warranty for mechanical or technical failure.
- Not happy? Check out our equipment return guidelines.
- Prepaid device automatically become SIM unlocked after one year. Learn more about T-Mobile device unlock.
Non-T-Mobile Equipment
- Check if you can bring your own device to T-Mobile!
- T-Mobile cannot unlock devices sold by other carriers, please contact the other carrier or manufacturer.
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