[Skip to content](https://www.t-mobile.com/news/community/t-mobile-responds-to-earthquake-in-haiti#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [CommunityCategory](https://www.t-mobile.com/news/category/community)[Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Responds to the Earthquake in Haiti August 20, 2021 2 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn Our thoughts go out to the thousands of people affected by the powerful earthquake that has devastated parts of Haiti. To help customers stay connected with their loved ones, from August 18 to August 31, 2021, T‑Mobile is waiving international long-distance and international roaming charges for calls and SMS made between Haiti and the U.S. for T- Mobile and Sprint consumer and business customers. For T‑Mobile Prepaid and Metro by T‑Mobile customers, these will be waived from August 20 to August 31, 2021. If you need assistance or have questions about your service, please reach out to us by calling 611 or 1-800-937-8997 from your handset and we will be happy to help. #### __Text to Donate__ Text __RUBICON__ to __20222__ to make a one-time __$10__ donation to [Team Rubicon](https://teamrubiconusa.org/?gclid=Cj0KCQjwpf2IBhDkARIsAGVo0D07TAxprR_OF5dH_kPil-8AQ3vNdqiVjZFs4u-yplS7bMkCpNGdoLIaAtBNEALw_wcB) to help the people of Haiti and communities around the globe prepare, respond and recover from disaster. Greyshirt recon teams are on the ground in Haiti working with local partners and hospitals to determine the communities’ immediate needs. For more information, please visit: [https://www.t‑mobile.com/customers/text-to-give](https://www.t-mobile.com/customers/text-to-give) __Text to Give:__ Text messaging charges may apply, and the one-time donation will show up on your next bill. For more information, please visit t‑mobile.com/customers/text-to-give. See T‑Mobile.com for plan information, Terms & Conditions, and other policies. Tags[Community](https://www.t-mobile.com/news/archive/community)[Emergency Response](https://www.t-mobile.com/news/archive/emergency-response)[Relief](https://www.t-mobile.com/news/archive/relief) ## Related Stories [More Stories](https://www.t-mobile.com/news/category/community) [ \ NetworkPress Release \ __T‑Mobile Prepares for and Responds to Hurricane Lowell in Hawaiʻi (Updated 9/14/26)__  \ September 05, 2026|5 min read](https://www.t-mobile.com/news/network/t-mobile-positions-crews-and-resources-across-hawaii-ahead-of-hurricane-lowell) [ \ NetworkPress Release \ __T‑Mobile Monitoring and Ready to Respond to Tropical Storm Edouard (Updated 9/2/26)__  \ September 01, 2026|3 min read](https://www.t-mobile.com/news/network/t-mobile-monitoring-and-ready-to-respond-to-tropical-storm-edouard) [ \ CommunityPress Release \ __T‑Mobile Supporting Customers During Severe Flooding on the Nepal-Tibet Border (Updated 9/8/26)__ \ August 26, 2026|2 min read](https://www.t-mobile.com/news/community/t-mobile-supporting-customers-during-severe-flooding-on-the-nepal-tibet-border) [ \ CommunityPress Release \ __T‑Mobile Supporting Community and Connectivity During Hawk Fire Response in Nevada__ \ August 24, 2026|1 min read](https://www.t-mobile.com/news/community/t-mobile-supporting-community-and-connectivity-during-hawk-fire-response-in-nevada)