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twospirits
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Joined 7 months ago
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Re: Monthly autopay never goes through. Why?
I don’t use Facebook or twitter like I used to. It’s funny, but folks used to complain about Sprint, but at least they didn’t get hacked, and their online chat actually worked. Over here, it’s limited to using the phone chat only and success is 50/50 getting issues resolved. Oh well, it is what it is.26Views0likes0CommentsRe: Monthly autopay never goes through. Why?
Hi fireguy, long time no talked. Nice seeing a fellow Sprint Advocate. I sure miss that place. Anyway, yeah, I’ve always used a debit card with autopay and it’s the same debit card when I have to make the payment manually when autopay doesn’t work. btw, I finally got through a live expert this morning after posting this thread and they claim there are issues with autopay. Duh, no kidding. That they will investigate and notify me in 48 hours. TS out30Views0likes0CommentsMonthly autopay never goes through. Why?
Regardless of what I do, Autopay never goes through, and I have to chat with a live expert to make a manual payment and setup autopay again. If it was a matter of no funds, I can understand, but I make sure there are funds days before the transaction and yet on the day that autopay is supposed to get the funds, I get a text stating that autopay did not go through. At this point I go to my bank and see the funds are there, so it doesn’t make sense. This leads me to have to either call or text chat with an expert to make the payment manually and reset autopay.151Views0likes5Comments