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TJPeters
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Re: Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping
I am on my 3rd warranty replacement gateway in less than a year. The problem remains unresolved… intermittent internet service and the gateway keeps rebooting a couple times per hour. The unit is plugged into a dedicated outlet and its been located multiple places in front of windows and away from other electronics. As a person that works from home, this is extremely frustrating and I cant seem to get the problem resolved. EVERY technician promises me this problem wont happen again, but here I am trying to complete a review before I lose internet service. This gateway just isn't working and I’m hopeful that the new gateway release will help. If not, I will be looking for other providers.89Views3likes0CommentsRe: Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping
alert wrote: Curious to know: did they ever blame it on “tower maintenance which has been going for weeks and I swear it will be done today” and “reported outages in the area since 5 pm so we closed your ticket because that’s definitely the reason why your internet is slow”? YES. EVERY. SINGLE. TIME.37Views1like0Comments