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srickar
T-Mobile Employee
Joined 10 years ago
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Re: T-Mobile is blocking my messages sent to T-Mobile users and myself
HD325 wrote: Hi, We are getting this same issue below: https://community.t-mobile.com/accounts-services-4/tmobile-is-blocking-my-messages-sent-to-customers-32893 I am also a T-Mobile user. My SMS messages from Twilio are getting blocked by T-Mobile. I can’t send messages to my T-Mobile numbers and our customers that are on T-Mobile/Sprint network. How can I get help to get this resolved? Thanks! @HD325 This is my specialty. Did you get this resolved? I know it sounds counter productive, but its best if you open a ticket with Twilio who will open tickets with the intercarrier clearinghouse which then routes to T-Mobile. I handle several of those issues and interact with Twilio staff almost daily.85Views0likes0Comments