T-Mobile is blocking my messages sent to T-Mobile users and myself

HD325 wrote:

Hi,

 

We are getting this same issue below:

https://community.t-mobile.com/accounts-services-4/tmobile-is-blocking-my-messages-sent-to-customers-32893

I am also a T-Mobile user. My SMS messages from Twilio are getting blocked by T-Mobile.

I can’t send messages to my T-Mobile numbers and our customers that are on T-Mobile/Sprint network.

How can I get help to get this resolved?

Thanks!

@HD325 
This is my specialty. Did you get this resolved? I know it sounds counter productive, but its best if you open a ticket with Twilio who will open tickets with the intercarrier clearinghouse  which then routes to T-Mobile. I handle several of those issues and interact with Twilio staff almost daily.