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snoopytrek
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Joined 2 months ago
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Re: Is my phone using T-Mobile or AT&T?
.."unlocked phone" can not be completely unlocked from one carrier to another. a phone is purchased and preprogrammed for a particular carrier, then you sim card associated with your number and billing info is placed in the phone to link it. one of the biggest misconceptions about unlocked phones is they are not. unlocked phones are for folks who need a temp phone til they can go back to their current carrier during repairs etc. you do not get complete and full services82Views0likes0Comments..no long-time loyalty for sprint, now tmobile customers
..not only does tmobile do billing practices the same as att, locking down your account to basic inquiries or changes even if the bill was due just the day before, but more importantly they care nothing for the loyalty from the Sprint customers they acquired in the by out of Sprint. I was with Sprint for years before they changed to tmobile. I have NEVER had to put money down on ANY upgrade I did with Sprint NOR did I have to renew to a contract just to get any phone special. ..the tmobile rep i spoke to recently became quite unprofessional during the conversation and simply said "because you have not history with tmobile"! I almost dropped my phone. And its ironic that the over 380K followers I have as a Google Reviewer, many of them have run across similar "customer service" situations with tmobile. As many of them have stated, they ported their number(s) to another carrrier. Perhaps I should consider the same. I posted almost the same on my X and tmobile responded almost immediately literally guaranteeing they could get me into the phone of my choice with no moneys down. Once I mentioned I was once with Sprint, he never replied back. Fascinating93Views0likes0Comments