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Sirengirl
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Joined 4 years ago
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Re: Billing Question/Issue
The Reversed INSUFF Fee was processed on 4/27/22 for $30 and the $40 outstanding balance was paid in full to T Mobile on 4/28/22. The courtesy pay feature was on my bank account but did not process correctly. My bank is transitioning to new account numbers. T Mobile is showing I have a balance of $92 due immediately. This is incorrect and should be reversed as I paid the $40 outstanding charge owed in full on 4/28. I have a payment arrangement for $46 on 5/12 and $46 on 5/22. Please correct your records accordingly. Thank you.81Views0likes0CommentsBilling Question/Issue
My account was paid in full, yet TMobile is billing me $92 as immediately due on my account. My bank records show that except for the payment arrangement there is no outstanding balance owed of $92. The bank has reversed all INSF charges on TMobile as my courtesy pay on my bank account was inadvertently not applied. My records show a $40 payment was made in full by my bank to TMobile and therefore no additional fees should have accrued for $92. Please correct your records and contact me immediately. Thank you. J. McCoy1.1KViews1like5Comments