User Profile
SharonH
Newbie Caller
Joined 5 months ago
User Widgets
Contributions
Dishonest
When I initially moved my service to T-Mobile, they gave me a gift card to pay off my phone with Verizon. Along with that, they said a new phone upgrade was included. The Verizon phone was paid off; however, due to a death in the family, it was a few months until I got around to upgrading my phone. Now they are refusing the upgrade, saying that offer is no longer available. I tried to point out that it was the offer at the time I switched my service, but they flatly refuse to honor it. Just shows that cheaper isn't always the best. Will go back to Verizon and drop these guys. I might not agree with all of Verizon's policies, but they've never been dishonest.81Views1like0Comments