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rfischer
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Joined 3 days ago
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Thinking about switching to T-mobile don't RUN AWAY!
My t-mobile experience has been nothing less than the worst experience of my life, and all I wanted was the lime green iPhone 15 here is my night mare timeline. Inquired about service looked at phones plans but was told they couldn't get the color I wanted, no biggie I told them I could go to the apples store and get it if I decided to switch. Went to the apple store a month later to get the phone and start service couldn't provide a 2 factor authorization cause I had an open account (without why permission of knowledge) Visited the scoff where my account was created assistant manager explained it was called a fraudulent account. confronted the store manager who denied a fraud account. stuck me with a phone 14 I did'nt want because I had ended my service with my previous phone company and told me that was all I was able go get. Entire phone plan was called in and deleted by the store who had made the fraud account had go and have my services reinstated they had canceled. Store manager calls me and tells me I should trade my phone in and end service altogether Found out I could ge the 15 store would'nt trade in on the last day it could 611 told me for all my problems I would receive free internet fort a year send me the box its not free all this for just an iPhone 15 green that I wanted. If I was paid for the time I have spent on this is would be able got outright buy 6 iPhones. I would go out on a limb and say I rather have 73 back to back colonoscopies than deal with this company who just can'g seem to get t together33Views0likes0Comments