User Profile
RF_Stefanie
Network Novice
Joined 3 months ago
User Widgets
Contributions
5G SAGECOM GATEWAY - DISABLING WIFI
For the past two years, I have disabled(TURNED OFF COMPLETELY) both the 2.4 and 5 GHz Wifi bands and only use the ethernet port on this router. This is what I want and had working ! I currently have a SAGECOM Model FAST 5688W Gateway Router only after recently replacing the previous one which TMobile chose to replace after my recent complaint about not being able to disable both WIFI bands. I was told by the REP that I would be able to disable WIFI using the T-Life app. This is not true. I also spoke to a level 2 tech and they lead me through a series of dead ends. I have disabled(Shut OFF) the 2.4 GHz band using the HINT Control app in the band management tab BUT I am unable to turn off the 5GHz band as it states "UNABLE TO DISABLE 5GHz" I have tried to disable this using a direct ethernet connection from my Android to the router. Still have the same challenge. So, What has changed on this router that is NOW preventing me from disabling both Wifi bands ? I just want ethernet connectivity out of this router, period. No WIFI357Views0likes4Comments