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Pbetoolman
Network Novice
Joined 2 years ago
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pbetoolman
I was promised compensation due to reduced download speed around November 2023 due to maintenance on 2 cell towers in the area. Speed was a ridiculous 2.5 MBs download. Supposed to be around 245 MBs. I was promised compensation on 2 levels, regular customer service and tech support. They knew there was a problem and to this date 12-17-23, there has been no refund. 2 statement cycles have gone by.76Views0likes1Comment