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nureochiba
Network Novice
Joined 8 years ago
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Gateway stopped working after two months
The Home Internet Gateway worked fine for a couple of months with upload speeds of ~300 Mbps and ~35 Mbps down even though it was showing just two bars. Then four weeks ago the connection started to drop intermittently, progressively getting worse until a couple weeks ago the internet connection dropped off so frequently that the TV became unwatchable and internet connection was sporadic that email servers started to disconnect. I have called and spoken to their tech advisors countless number of times and hours to no avail. They even sent me a second Gateway unit which did not do any better. As I type this message on my iPad, I am using their ultra slow hot spot connection to my phone and forced to go back to another internet provider. Anyone have similar experience with the TMobile Gateway? Is there a solution to my problem other than another internet provider?244Views0likes2Comments