User Profile
nani999
Network Novice
Joined 3 years ago
User Widgets
Contributions
T-Mobile not resolving my problem since months
I bought a mobile with an eligible trade in taking a new line. I was offered $800 credit for trading IPhone XR 64GB Black for buying IPhone 14 Pro Max. I purchased mobile at store where the store person did a mistake in adding the trade in device name. She added name as Iphone X instead of Iphone XR. Because of this i got $400 credit instead of $800. I tried to reach out the store and also support but no luck. No one is resolving my issue once the chat get closed. Because of this I’m loosing my $400 credit. I have complained this issue number of time where no one resolved it till date. Don’t know what to do. Please suggest me some.