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mrose
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Joined 4 years ago
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Samsung A32 Issue
My wife and I took advantage of the no cost Samsung A32 5G phone promotion. We both switched over our existing phones. We have since had to switch back to our previous phones due to a very annoying issue on both phones. The phones randomly do not respond to finger tap inputs on the screen. Randomly it will not open when we tap an icon for a program or not enter a key when it is typed on the keyboard. Eventually, after multiple taps the expected response will happen. Since this happened to both of us on different phones and that the issue is not present on our previous Motorola phones I have to assume the issue is with the A32 phone. I have run the screen test and it shows all good. I also know that is it not caused by too many programs open as it happens with no programs open. Also, if I touch another icon on a different part of the screen it opens immediately. I thought I could change the touch sensitivity but that option is not available from Samsung. I am hoping this can be resolved by T-Mobile or Samsung.1.2KViews1like7Comments