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Mjlento
Network Novice
Joined 2 years ago
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App an web account issues
I have 2 phone lines an they are both android phones. My husband's phone broke so I bought him a new unlocked phone from best buy an had tmobile replace the Sim card. For the past 3 months when I log into the tmobile app it shows it is an iPhone 11 pro an Sim is not connected. It also shows this when I log on the web browser. Tmobile took it off and it showed a blank phone with description Android A14 for awhile then went back to iPhone. Why is it showing this when my account should only have an Android 13 an 14?85Views0likes1Comment