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magenta3638975
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Joined 8 years ago
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Re: Nokia Home Internet Gateway - Issues list
I completely agree that Tmobile should add a bridge mode to the 5G gateway so we can unplug our network from our existing broadband gateway and plug it into the Tmobile gateway. I spent about 7 hours this evening replacing my LTE gateway with the new 5G gateway and getting my network back to functioning. First, it took me about ½ hour to figure out that I need to call Tmobile to assign the new SIM from the new gateway to my home internet plan (some instructions from Tmobile stating this would have been nice) and the I waited on hold 50+ minutes before speaking to anyone. Once we got the gateway working, it took me a few more hours to realize that I needed to setup my Asus router in Access Point Mode and now I’m stuck with a neutered network and who knows what other issues I might experience when my wife and start working (from home) tomorrow. Compare this to zero issues I had installing the LTE version of the Tmobile home internet gateway. I have never been so pissed off at Tmobile for making this complicated and wasting my entire evening.39Views0likes0Comments