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Jwallawalla
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Joined 3 years ago
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Re: how to leave a good customer service review?
I was told online I could get a 830 credit for my phone. Goto the store because I hate talking to their customer service. They told me I could only get 300 for my phone. But if I changed my plan with it (which was 30 more a month) I could get 1K for my phone trade in. i should them the info and said that was an online promotion I would have to call. I call and they said I could only get 290 for my trade in but could get 830 if I changed my plan. seems sketchy. I wouldn’t go with T-Mobile if anyone is deciding. Why would I pay more a month, change my plan. Plus they are getting the same phone. Whether I change plans or not. It makes no sense. hope my trouble with them helps another steer away. sorry you went through the same bs.613Views2likes0CommentsRe: Message Blocking activated but I can't undo it
I had this issue for a year so far. Tried everything and got a temporary fix at the T-Mobile store. today I figured out how to do it on my end, you can try: I logged into my T-Mobile account and went to message blocking at turned it off. hope you get a fix for yours. I got an esim for my business number added to my personal phone number and I was having issues with my business number and it was effecting my clients. they literally thought I blocked them, that’s a fun conversation to have. im definitely not happy with tmobiles lack of help in this issue.2.2KViews3likes0Comments