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gekko1323
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Joined 2 years ago
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A particular incoming number not showing up on bill.
I need a little help. Here are the pertinent facts so none of you come back with theoreticals or irrelevant questions: 1- I have a Samsung. 2- A particular company has called me on 6 different occasions. 3- It is a DOMESTIC company based in California and it is a 844 number. (844-xxx-xxxx) 4- They have left voice messages each time. 5- I have the voice messages saved via the voicemail message app. 6- I also have the written transcripts saved via the voicemail message app. 7- I even made screenshots! 8- HOWEVER, when I look at the online bill and past statements, this particular incoming call doesn’t show up on any of the 6 dates. 9- Why is this happening? It is very important that I have those records showing on the bill. 10- All of my other incoming calls from other numbers ARE showing. How do I resolve this? Thank you very much for the help.2.7KViews0likes5Comments