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Frito
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Joined 3 years ago
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Re: Does T-Mobile have any interest in retaining long term customers?
Done the research and I am moving to ATT. Better 5G coverage in South/Central IL and free phones, only have 2 year agreement, which I have been for Sprint/T-Mobile for 30 years, so I don't need to move much...lol. Thanks for the input though.27Views1like0CommentsDoes T-Mobile have any interest in retaining long term customers?
I am a very long term customer and have 2 Samsung S8’s with cracked screens. T-Mobile seems to be daring you to pay for phones to stay. My 4G service with T-Mobile has been spotty for years so I have not had great coverage experience AND both ATT and Verizon have significant phone deals (or free). Customer Care rep was very nice but essentially said T-Mobile does not care about customer retention. Off I go!!266Views1like4Comments