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Egp5789
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Joined 3 years ago
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Tmobile home wifi gateway affects phone service
I recently hooked up my new tmhi gateway and I am getting great service from it, but it is affecting any phone that is connected to it negatively. It seems that any phone connected to it cycles between Edge,LTE, and 5g, and will usually drop whatever little service it has and switch to SOS calling. Now my house has always had bad T-Mobile connection in the center. There is definitely something in the walls that affects it, but on one corner I can set up my T-Mobile gateway and get about 4 bars. Another problem I am now experiencing is Wi-Fi calling doesn’t work well when connected to the gateway. It works fine when connected to xfinity? This is 100% a requirement in my home because it allows for my phone to remain connected to cell service. Anyone have any ideas?969Views1like5CommentsRe: Home Internet & Wifi calling
Same problem as everyone else. Just got a new T-Mobile gateway for home internet. Internet speed is great and has 4 bars in its current location. Wi-Fi calling will sporadically work but not reliably and it will drop calls. It worked perfectly fine with my Comcast router using the same phones. Both iPhone 11 and iPhone 13 Pro experiencing the exact same issue. I have turned off Wi-Fi calling because it is more reliable even with 1-2 bars in my house, but I wish this would be fixed. After a year of this issue being overlooked, my guess is we’ll live with it or move onto another service provider.52Views1like0Comments