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Dbeck1025
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Joined 5 months ago
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Re: Can't add contacts to syncup watch in t-life app.
Dear gemjernae I’m assuming you got to the pairing part and did all that. Go to Connect at the bottom of the home page. Click people. Click on name of child. Top right hand corner should appear an icon with a sun. Click the icon and will take you to a list. Click on watch contacts. click on + symbol. Add photo or avatar. Proceed with completing the form. Click next. Complete remaining questions. Click Save. Check your child’s watch to make sure your new contact is listed. FYI in order to add contacts you need to make sure your new contact includes either a photo or avatar in order to work. If you don’t add either one you can’t add contacts. I hope this helps you out. Let me know if it works for you,289Views0likes1CommentRe: Can't add contacts to syncup watch in t-life app.
I had the same issue. I finally figured out that you need to add a photo or avatar first then fill out the form with name, phone number, guardian or friend, if you want that person to be SOS. After all is completed, then hit next. It will then take you to a couple more questions then hit SAVE! Your info will appear in your child’s watch. I was on the phone with people from T-Mobile for many hours. I even spoke to tech support before I figured it out at 4:30 in the morning by myself! No one ever told me about the photo! I hope this helps all the parents out there! Any questions let me know.695Views1like3CommentsRe: Problem with sync up for add contact
I had the same issue. I finally figured out that you need to add a photo or avatar first then fill out the form with name, phone number, guardian or friend, if you want that person to be SOS. After all is completed, then hit next. It will then take you to a couple more questions then hit SAVE! Your info will appear in your child’s watch. I was on the phone with people from T-Mobile for many hours. I even spoke to tech support before I figured it out at 4:30 in the morning by myself! No one ever told me about the photo! I hope this helps all the parents out there! Any questions let me know.147Views0likes0Comments