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csaiz
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Joined 2 years ago
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Re: Can't make calles with my galaxy z flip5
Good luck reaching out!!!!!!!!!!!!!!!!!!!!!!! Bought 2 Razrs+2023, both had issues! Spent probably a total of 3 hours on hold with the socalled “Customer Support”. Got warrenty exchanges today at one of the corporate store, guess what, issues again. Now been on hold for 40 minutes. Good luck to you! T-Mobil really does not care39Views0likes0CommentsRe: How can I contact customer service other than by phone
Robertg07 wrote: I have had one telephone conversation and then two in-app chat sessions with customer support in an attempt to get an iPhone unlocked. In the two chats, I was told each time I would get an email the following day with instructions on unlocking the device. I never heard back after getting those promises. Any suggestion short of just dropping T-Mobile? I am having the same issue, currently I am on hold on the ohone for 20 minutes, on the website in chat for 10 minutes and on face book for 7. Been a tmobile customer for years, seem they no lonher care!!!!!!!!!!!!! Time to look at other providers114Views1like0Comments