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Creams0da
Network Novice
Joined 2 years ago
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Keep and switch program
Hoping to get some feedback or help on an ongoing issue that I have with the keep and switch program. Despite being on hours of phone call with customer support, and being told that the claim would be approved as I’ve provided all the necessary documentation, and have been told that that my s23 qualifies for the promotion, my claim keeps getting denied. I’d like to point out that my other device has already been approved and we have received credit for.204Views0likes1Comment