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CindyN
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Joined 2 years ago
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Re: Can't receive data when on 5G UC
I am on T mobile home internet. It must switch to 5Guc 20 times an hour at times. When this happens none of my home devices work or connect to Wi-Fi. It will be impossible to work from home. I have called T-Mobile support many times. They just run through the same reset procedures. I am very disappointed as I wanted to give T-Mobile a go. They offer no assistance or solutions. It is clearly happening to others as well.16Views1like0CommentsRe: Repeated 5G Gateway Failures
My devices will not work if the system automatically switches to a lower speed than 5G. After calling T Mobile many times, one person finallytold me to go into settings and take off the “automatic” setting on band sleek and only set it to 5G. That has helped, except that my gateway continues to reset. I have to go through the setup process over and over. I could never use T Mobile if I was working from home. It is very unstable.16Views0likes0Comments