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Allen_46
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Joined 3 years ago
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Pulse Secure VPN - Keeps dropping every few minutes
Hello Everyone, I have been using the Tmobile Home internet for about 2 months now. My work VPN is very important to work from home. My laptop is provided by A organization and I am deployed on a project for B organization. The B organization uses Pulse Secure VPN and so I need to connect to it to access B organization’s system. It has been working fine for 45 days but now all of a sudden, the VPN keeps disconnecting every few minutes. Gateway device - NOK 5G21 Hardware version - 3TG00739B Software version - 1.2104.00.0286 My worked with IT tech team of B organization for VPN issues, they checked the log and informed “the host checker is timing out and so the VPN is disconnecting - since my laptop is provided by A organization, I need to work with A organization to resolve the issue” When I connected to A organization IT Team, they are not able to help. Can anyone please suggest how to resolve the issue ? Thanks in advance.1.1KViews0likes1Comment