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AgenDavid
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Joined 2 years ago
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Re: HELP - Can't Connect Amazon Fire TV to Gateway
“Make sure the Fire TV connection is enabled on the TM Gateway.” Not exactly sure how to go about that … according to previous Amazon TV guide -- should be a “plug and play” situation where the Amazon device gets recognized automatically when plugged in. “Finally, check the security setting for the SSID the Fire TV connects to - WPA2 seems to be a good connection.” Well again… the gateway has automatic settings -- so this shouldn’t be a manual selection from everything I’ve read. I’ve spent quite a bit of time on this and I’m quite amazed the T-Mobile site doesn’t have a specific “how-to” video or diagram on this or other streaming devices. Very little except just set up by a window or bookshelf, connect the power and download the app. Since I’m testing this out for two weeks...my gut tells me this is not working as anticipated and I should just go ahead and return this to my nearest T-Mobile store. Very disappointing experience110Views0likes0CommentsHELP - Can't Connect Amazon Fire TV to Gateway
So Amazon Fire TV streaming device should be a simple connection, but I can’t get it to connect to internet. According to my Amazon instructions -- I can connect using the ethernet hardwire connection to the T-Mobile Gateway and follow network setting prompts. But after following the prompts and entering the numbers that appear on the screen, I get a failure to connect to internet message. I’ve searched online and YouTube vids and I’ve yet to find anything showing how to remedy this specifically. If I can’t get the streaming device to connect, I might as well return the device and go back to my cable modem with Optimum since it was working fine with that. Anyone have any similar issues with a solution? TIASolved