iphone voicemail greeting
iPhone 12 Pro Max. Voicemail one day just stopped playing my personal greeting and will only play the default. It lets me record a new greeting, says “your greeting will be used” and then when you call again the old default greeting continues to play. Not only that it does not save any voicemails that are left by a caller. Spent two hours with tech support chat and they reset the voicemail, had me do updates and restarts, and nothing worked. They opened a ticket but it’s been a week with no resolution. I still do not get voicemails and the greeting is still the generic greeting. I have tried switching the kinds of greeting from personal to phone number to my name and back again. Nothing has worked. Does anyone have any suggestions? I don’t think doing a complete reset on my phone will do a thing as this really appears to be on t mobile’s end. Help!