not receiving texts after porting
I recently transfer over to T-Mobile. After porting, three out of four lines are working fine. My daughter’s line (iPhone SX) is unable to receive texts from certain phones (Androids). We called Apple and T-Mobile, no help. She has reboot phone, reset settings, reset network, checked blocked numbers, delete current text threads and send new texts. She can text these people, but she doesn’t receive their texts. However, if the Android devices owners are in a group with an iPhone owner, she’ll get the group texts. Please help!!! We’re not getting much help from the “help services.” She’s in Medical School and really can’t miss any text messages.