sim issues
3 Topics
Prepaid SIM RESERVED status-can't use it and can't get REFUND
Hi! I have bought a SIM kit online- prepaid plan (due to COVID I can't go to a store and buy it). I have called for activation at T-Mobile customer support but they are telling me the sim appears as RESERVED status and it doesn't work. I have waited the 2 hours and called again, got the same answer and they told me to call after 24h. They also said I might not be able to get a REFUND and the sim might not work even after the 24h. I don't really know what to do. The money means alot for me and I really need the SIM. I am desperate, someone please HELP!! š„Solved2.9KViews0likes4Comments
Samsung Galaxy 22 Ultra issues
We have a Samsung Galaxy 22 Ultra that we ported over from AT&T a month ago. We have āNo Serviceā with T-Mobile. No one can help us with our situation. Iāve spent a month on the phone with everyone at AT&T, T-Mobile and Samsung to no avail. I know I canāt be the only one having this issue as Iāve seen a lot of similar complaints on the internet. Since no one at any of these companies can help, does anyone have any hacks I can try that worked? Or am I just screwed? I canāt afford to pay for another phone and I certainly canāt bare another 60 hours on the phone with customer service or tech giving me the same suggestions. I canāt afford to buy another phone and my son, whoās epileptic, needs a usable phone. Itās new and not damaged by the way. Anyone out there in the universe with the same issues? Our phone is either locked and not working, unlocked and not working, SIM card issue...tried all the standard canned responses. If anyone has had an issue with porting to a new carrier with a Samsung 22 phone, please help us with any hacks that have worked for you (if any). Thank you.Solved299Views0likes2Comments
