web browser restriction - off wifi - safe page
Hello, has anyone else had a problem with a website that is safe (I've been using this website since middle school (2013)) not working when off wifi? For background info, this website is a place were i read mangas or webtoons and it has been a safe website IMO (never had issues). I've notice for a while that it doesn't work when I disconnect from wifi. I usually just let it go but now it gets frustrating as it's a relaxing space to go to when my son is asleep. I went into incognito to see if it would work there but it still didn't work. But something new popped up that I've never seen before (as I've never tried this) and it said this: "Content filtering has been enabled on this line and is restricting your access to this content. An authorized person on your account may be able to disable this restriction through the account management website" Can anyone help me figure at what to do? (I've been on this line since middle school so idk if the restrictions have been updated but I'm sure they have)
Restricted line unable to make or receive calls
One line on my account has encountered an issue where it is unable to make or receive calls, but still has data & text capabilities. When trying to call the number we get the following automated message … “The service you’re attempting to use has been restricted or is unavailable. Please contact customer care for assistance. Message TT204TX65.” I have worked with T-Mobile tech support over the phone and spent hours in store trying to resolve but no one seems to be able to figure out how to fix. There are no parental restrictions present and apparently no other visible restriction on the account or line. The other six lines on the account are experiencing no issues. Tried to upgrade the line (currently an iPhone 11) to iPhone 14 recently and was hoping that might resolve the issue, but apparently this restriction is also blocking transfer of the line. Tried two different new phone units and spent almost 10 hrs over 3 days with online support & in-store but no luck. Please help!!
