Why is the 5G internet dropping & buffering?
I have responded to one post but want to make sure my issue is heard. I have had no trouble since signing up but the past 2 weeks have been horribly ridiculous! I have had buffering, no connection & connection without internet. Customer Support says that it is a Tech issue then Tech says it's the Engineering Dept. to let them investigate, although I was told that it is a known issue and here's a $15 credit. But $15 for 2 weeks of this? I have been taking screenshots of my speed tests which are supposed to come back at least 72mbps. Mine have been 22mbps, 7.51 and even tonight 2.38mbps. I thought this was 5G? When the t.v.'s work work & you can't go on your phone to even check your speed or go on a T-mobile site, what are you supposed to do? I am getting frustrated & having a hard time just getting to the community page to find out if others are experiencing the same difficulties the last two weeks. Please post and let me know if you are having these issues please. Thank you.