network issues
14 TopicsWent from 3 bars to 1 after upgrade
I upgraded to the Iphone 12 almost two years ago. Since then I had 3 bars in my house across all devices. Now as of September 2022 after “upgrades” to towers I now have 0 bars in my house across all devices. Turn phones off an on again, updating software does not work. I look at the online coverage map it says I should have 4G. I contacted customer support they said their was a service lock on my phones and transferred me to technical assistance. The person I talked to says they show noservice in my area. This is unconscionable. How can my family go from 3 bars to none after T-mobile network upgrades to towers as of September? How can T-mobile show bright pink coverage for my address and yet no service according to your tech support? Is T-mobile forcing phone upgrades if they want signal. What has happened and what am I paying for?!!300Views1like5CommentsYikes! Need Help From a Tech Guru!!! :);)
Trying to get my TMobile Arcadyan21 Gateway to simultaneously broadcast both 5G and 2.5G (no its not working by default/automatically). My router shows 3 choices: Automatic, 5G, or 2.5G …No other settings. PC life is wonderful at 5G speeds but my 2023Sony TV wont connect (at all). When I set router to “automatic” my pc only connects at 2.5G (SLOWWWWWW). but the TV is happy. Everything connects at 2.5ghz when router is in “automatic” mode but speed is only 50mbs. There are no other choices???? When I set the router to 5G TV wont work but phones, tablets, pc’s all scream…. BTW my network is “Hidden”. What to do????Solved170Views0likes2CommentsSamsung Galaxy Note 20 5g Ultra Stuck in airplane mode
It appears my Samsung Galaxy Note 20 Ultra is stuck in airplane mode. I cannot get a network connection and only receive wi-fi calls. I noticed the phone doesn’t match the oneT-Mobile has on my account. Could this be the reason why I can’t get a network connection?114Views0likes4CommentsS22 Ultra Network Issues Since October Update
Since the October update , areas that Im in all day that that typically had great UC5G, now drop to 0 bars, cant take or make calls, text, or use data. ive worked with tech support both in person and here by chat. Ive changed to a ESIM, reset my network connections numerous times,wiped cache partitions, Ive been starting to see more and more people using the S22 and possibly other galaxy phones posting that since late October their mobile connections have degraded tremendously.I’ll start briefly with some some 5g as i get handed off to a tower then within a minute it will drop to LTE, then a few bars of possibly 2g with no connection, to 0 bars. Ill post some screen shots of my phones rf levels. Tmobile even sent people out to these areas I had in question and said the signals fine, again leading me to conclude its in the software of the last update in October785Views4likes8CommentsAre you guys going to acknowledge recent service & network issues???
I created a Tmobile account just for this. For the past 2 days, about to go on 3 days my Iphone has been jumping between 5g & SOS. Using wifi doesn’t help because thats out. A day without service? Fine, things happen. But 2 days with no service & no word about it from your carrier is a red flag. At least assure your customers who are still being charged when they dont have service that you are aware of the problem & are working on it. I guess i should start looking at finding a new network carrier. Smh.364Views6likes6CommentsNetwork blocking UDP?
I use mosh (https://mosh.org/) to connect to some servers and have for years, which has normally worked fine, butfor the last couple of weeks it has not worked over the tmobile network at all, the UDP packets never reach their destination. I can SSH into the servers fine and run commands over SSH, but when trying to switch to mosh, which uses UDP, all UDP packets to the host are dropped and never received, while if I switch to a wireless network then they are received at the destination fine, and have tested over multiple different ISPs to different destination servers. Support are useless, as expected when it comes to asking indepth questions about networking protocols.6.7KViews6likes16CommentsMICHIGAN & NOT ABLE TO MAKE OR RECEIVE ALL TEXTS AND CALLS
I'm in MICHIGAN. Has anyone else been having problems with T-mobile Network and unable to receive and making phone calls and text messages? Some calls and texts will go through, but then others will fail. I've had several people say they called, but it went directly to voice-mail. I've also had people say they left messages on my voice-mail, but I haven't received them yet. Who should I contact to get fixed? I have an Elderly Mom and it's important for her to be able to contact me. Also for any other emergencies. Thank you for your help! 🫂330Views1like7CommentsTop rated worst service ever
I get no service &thecheer gym is where I live. I even pay for ajetpack to have a travel wi-fi.Why is thisthe worstIve ever experienced?This is absolutely unacceptable! Customer of 2 months.How am I suppose to work with a zero signal? What do I pay for? I see a lot of similar stories w/signal issues. The stress of your failing service that you are causing meis complete bs.175Views1like2Comments